Every year, more than 2 million Muslims perform Hajj, while over 10 million pilgrims visit Saudi Arabia for Umrah, according to the Saudi Ministry of Hajj and Umrah. Managing logistics for these trips used to be overwhelming: visas, flights, hotels, transport, and more.
But now, technology has made things easier. One such tool is the Nusuk app, introduced by the official authorities in Saudi Arabia to simplify the entire Hajj and Umrah journey.
Through Nusuk, you can book your Umrah or apply for a Hajj permit with ease. Everything you need is conveniently available in one place.
In this guide, we’ll explain exactly how to register on Nusuk, book flights and accommodation for Hajj/Umrah, access maps, and more.
Step-by-Step Guide to Using the Nusuk App for Hajj or Umrah
1. Download the Nusuk App
To start, go to your smartphone’s app store. If you’re using an iPhone, open the App Store, and if you’re on Android, use the Google Play Store.
Type “Nusuk” in the search bar and look for the official app, which is marked by the Ministry of Hajj and Umrah. It is free to download and doesn’t require much storage space. Before downloading it, make sure your phone has enough battery and an internet connection.
2. Create Your Account
The next step is account creation. Tap “Sign Up,” add your email address, and create a strong password. You’ll receive a confirmation email in your inbox. Click the link to complete your registration.
Make sure you use an email you check regularly because this is where you’ll receive updates and documents like your eVisa or flight tickets.
3. Set Up Your Profile
Once your account is active, the next task is to build your profile.
Start by selecting your pilgrimage type, Hajj or Umrah. Then, input your intended travel dates. If you are flexible, the app also suggests better dates based on availability and crowd control.
4. Apply for Your Visa
To begin your visa application, go to the visa section in the app and select your visa type. Choose “Hajj” if it’s within the Hajj period, and you have a permit; otherwise, select “Umrah.” Fill in the form with your travel and personal details. Next, upload scanned copies of your passport, recent photo, and flight confirmation if available.
The app allows you to track your visa progress. Once it’s approved, you will receive your eVisa by email. This step usually takes a few days, but during peak seasons, it might take longer. Check your email regularly for updates.
5. Book Your Flights
Once your visa is approved, go to the “Flights” section. Enter your departure and destination cities. Most pilgrim flights go to Jeddah or Madinah. The app will show a list of flight options from different airlines.
You can sort flights by price, departure time, and airline. Choose what fits your budget and schedule. Once you select a flight, proceed to make a secure payment using your card or local bank options. After payment, your e-ticket will be emailed to you and stored in the app for quick access.
6. Reserve Your Accommodation
The next important step is booking your hotel. The Nusuk app provides a wide list of options—from budget hotels to luxury stays. You can filter results by location, distance from Haram, budget, and amenities like Wi-Fi or air conditioning.
Each listing includes photos, descriptions, and verified guest reviews, which help you make an informed decision. Once you pick your hotel, you can book and pay through the app using a secure method.
What’s useful is that all accommodation options are approved by the Saudi tourism authorities. That means you won’t face surprises upon arrival. Rooms are marked with real availability, and reviews are from verified guests, so they are safe and transparent.
7. Arrange Transport Services
Transport in Saudi Arabia can get busy, especially during peak pilgrimage days. That’s why the app allows you to pre-book your airport transfers and local rides. Once your flight is booked, the app suggests available transfer options for your arrival time.
You can also book taxis or ride-sharing vehicles to help you move around Makkah and Madinah. The app even includes schedules and guides for public buses. These help you plan your travel time to important sites, like Haram or the Prophet’s Mosque.
8. Access Interactive Tools
The Nusuk app is more than just for bookings. It provides useful interactive tools to help you during your trip. You can use real-time maps to navigate large areas like the Haram or find facilities like restrooms and water stations.
Prayer times are updated daily, and alerts are sent when it’s time to pray. You can also see which gates are open or closed, which helps during crowd-heavy hours. Lost and found sections, first-aid locations, and even Zamzam stations are all marked on the maps.
9. Use Additional Features
Apart from the basic services, the app also offers a few bonus features that make your journey easier. You can watch live sermons from the Grand Mosque and the Prophet’s Mosque directly in the app. This is helpful if you cannot be physically present inside due to large crowds.
You can also access guides on Hajj rituals, view exhibition locations, and read about historical sites.
The public services tab offers information on wheelchair access, gate numbers, and medical emergency contacts. It is updated in real time, so you always stay informed.
Final Thoughts
Performing Hajj or Umrah is one of the most meaningful journeys in a Muslim’s life. With the help of our Nusuk app guide, the process is no longer complicated or stressful.
All steps are simplified, from registering on Nusuk to booking flights and hotels and accessing tools for Hajj/Umrah.
The app ensures your trip is focused rather than full of logistical worries. If you’re planning to perform Hajj from Dubai, trusted agencies like Three N Travel & Tourism LLC, a reliable Hajj travel agency based in Dubai, can help you get started by guiding you through the Nusuk platform.
